Adding Value for YMCA Staff With Rising Health Insurance Costs

The Mission

The YMCA is committed to creating a positive and inclusive work environment where their employees come first. Unfortunately, they had to tell their staff that their health insurance costs were going to increase. Our goal was to make sure their staff felt that they were getting more value out of their health insurance despite the higher cost.

The Outcome

We took a close look at their employee benefits program and compared it to what other companies like them were offering. Then, we gave them suggestions on how to make their program even better. We also gave them templates to help their HR team talk to the employees who would be affected by the changes. With our help, the YMCA came up with a plan to handle the higher costs and provide their employees with better benefits.

The Impact

The YMCA gained confidence in their benefits decisions and successfully communicated the reasons for their health insurance costs increasing. They were able to educate staff on their options and shared the results of the benefits program analysis.

Services

Benefits Benchmarking and Analysis

Advisory Support

Policy Documentation

Role(s)

No items found.

The Story

As the deadline for the cost increase inched closer, the stress inside their HR department climbed. Benefits programs are often complex and full of terms and conditions that are difficult to understand for most people. They weren’t sure of the correct legal next steps and set out to do some internal research. But the amount of available expert advice was overwhelming, and they had no idea if it even applied to them. So they turned to their benefits partners, looking for answers from their insurance provider. But that only caused more confusion. Fortunately, we were able to lend a helping hand.

“This is perfect and exactly what I was looking for. Thank you so much.”

Senior Vice President, CAO/CFO

YMCA

The YMCA came to us through a consulting partner looking for a custom solution to their problem. They needed a team of human resources experts who could create a plan to help their staff understand and accept the increase in health insurance costs. We took a close look at their benefits program, gathering everything we needed to review it carefully. We used the latest answers from their benefits surveys to figure out what was working well and where there were opportunities to improve their program. This gave us what we needed to make smart recommendations for their team to look into.

We partnered with the YMCA's HR team to work through these options and decide how to apply them to their business. Then we created easy-to-follow templates that could be used to inform their staff of the upcoming changes. These documents included the YMCA brand and broke down the benefits changes into simpler language to make sure their staff knew what to expect.

A healthcare professional checks the blood pressure of a patient during a medical consultation, a service often covered under employee benefits.

A patient smiling with reassurance as a healthcare provider gently places their hands on her shoulders, likely offering comfort or guidance during a medical consultation to discuss the improved benefits package including health insurance costs.

Our partnership made a big difference for the YMCA. They were able to make smart decisions for the next year and create a plan to improve their employee benefits program in the future. They explained why health insurance costs were increasing, educated their staff about their insurance options, and shared the results of their benefits program review.

With our help, they not only faced the challenge but also achieved their goal. In fact, the next year, they contacted us for more help with staff communications. Our partnership had become an important resource, giving them clear guidance and confidence in managing their employee benefits program.

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